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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Audrey Colon

March 5, 2023

5  out of  5 rating by Audrey Colon
"Jim was the best getting a lower quote for our car insurance he has saved us over 300 a month. He also gave us the best quote for our new home purchase. If you need to lower your rates call Jim. Thank you so much for walking me through the process."

Julia Matter

February 28, 2023

5  out of  5 rating by Julia Matter
"Dakota was so helpful and nice! Thank you!"

Dania Perez

February 15, 2023

5  out of  5 rating by Dania Perez
"Dakota was so wonderful! Making the move from California to Ohio and she made everything so simple and quick! Provided me with all the info I needed and got me a great quote! Highly recommend!!"

Sarah Kapp

February 10, 2023

5  out of  5 rating by Sarah Kapp
"Jim Cahlik and his team have been nothing but pleasant and professional. When we switched our policies to Jim, his team was in touch with us promptly. We were able to schedule a meeting quickly and Jim thoroughly reviewed our policies and helped us understand what coverage we had and what coverage might be beneficial in addition. He also found a few more discounts for us that we weren't expecting. Jim was attentive to our needs. We would highly recommend Jim and his team to anyone!"

Nate Rogers

February 6, 2023

5  out of  5 rating by Nate Rogers
"Jim and Jordan helped my family save money on our auto and home insurance. They have great communication and are very easy to work with. Thank you for the seamless transition and my family and I appreciate you."

Athena Ozanich

February 2, 2023

5  out of  5 rating by Athena Ozanich
"Amazing service, very approachable and extremely easy to communicate with. I worked with Dakota who was polite, fun, patient and extremely helpful! One of best customer service experiences I've ever had, and she got me a pretty solid deal for my home insurance needs! Thank you again! 🤘"

Donald Hines

January 27, 2023

1  out of  5 rating by Donald Hines
"Communication is terrible with this company. Most of the time I call this agent (even during what i would expect to be regular business hours)I end up having to talk to some corporate hotline and they have no ideal of the details of my payments and policies. And they seem bothered, and unsympathetic to my frustration with their lack of knowledge for their job. When I was finale able to speak to someone from Jim Cahlik, they seemed just as confused about what was going on with my bill as I was. In the past 2 months I was signed up for something I didn't ask for, had the wrong cars insured by accident, was taken off of auto pay and got past due bills, and gotten extremely frustrating incompetent customer service. Any questions I have for an agent I've spoken with don't get answered with confidence and seem like a guess or a redirection. It's unsettling knowing if your the cars you are driving are insured or not. I can't imagine what would happen if I was in an accident!"

Marcy Tollefsbol

January 25, 2023

5  out of  5 rating by Marcy Tollefsbol
"I will recommend Jim to my family and friends. He is helpful and answered all my questions. My rates for my car and home are unbelievably low!!!"

Amanda Dickens

January 17, 2023

5  out of  5 rating by Amanda Dickens
"Jim was very helpful and informative when helping me chose the right insurance. He made the process quick, easy, and helped me save money!"

Marcela Mack

January 11, 2023

5  out of  5 rating by Marcela Mack
"Jim was incredibly helpful and friendly. Got my renters insurance set up quickly and EASILY! 10/10 recommend."

Timothy Jayes

December 2, 2022

5  out of  5 rating by Timothy Jayes
"Jordan, Jim and their team are amazing! We are too busy to be coming into the office every time we need their services. They make doing business in today's non stop environment, easy and pain free. We feel safe, covered and protected by their services and detailed follow up. Thanks guys !!"

Dar Bartlett

November 22, 2022

5  out of  5 rating by Dar Bartlett
"Wonderful professional uplifting people. Jim Cahlik is a wonderful agent with a friendly voice and informative info!"

Jerry Knapp

November 10, 2022

5  out of  5 rating by Jerry Knapp
"Jim and his team are great! I own several automotive companies, and have sent customers his way and he's done a fantastic job helping them navigate the complexities of insurance."

S Bdah

November 1, 2022

5  out of  5 rating by S Bdah
"They are so good and nice"

Victoria Gunter

September 22, 2022

5  out of  5 rating by Victoria Gunter
"Jim is so helpful, saved me so much and made the process of switching over so easy!"

Jessalyn Boeke

July 29, 2022

5  out of  5 rating by Jessalyn Boeke
"I am so impressed with Jim Cahlik! We were in a time crunch to find homeowners insurance in order to close on our property on time, after being denied by company after company for having a wood burning stove, and Jim was incredibly personable and found a way to help us, getting started on our application right away. He communicated clearly and quickly. Unfortunately, I didn't remember that my husband had State Farm Insurance on his truck, and so after Jim put together our entire bundled application, he found we were connected to another agent, and his ethical recommendation was that we work with my husband's current agent. I was actually bummed because Jim helped us so much, and I could tell he was going to be such a great agent! Jim promptly communicated with my husband's current agent, forwarded all of his work to our agent, and even told the agent about our timeline and predicament. I would highly recommend Jim Cahlik- he goes above and beyond!"

James Kafun

July 8, 2022

5  out of  5 rating by James Kafun
"Jim is on point, quick to respond and knows the insurance world like the back of his had. A pleasure to work with. Thanks for helping me out Jim!"

olivia schlauch

July 7, 2022

5  out of  5 rating by olivia schlauch
"I had a great experience setting up my renters insurance with Jim! He was very nice and patient & made everything super easy!"

Tim Wright

July 7, 2022

5  out of  5 rating by Tim Wright
"I love working with Jim, anytime anything comes up he and his staff are on the ball and fox any issues same day. All are friendly and I would recommend to anyone."

Sam Yeaman

June 20, 2022

1  out of  5 rating by Sam Yeaman
"Horrible communication. I set up home and auto insurance with this office and was repeatedly given incorrect information about payment dates which nearly resulted in a lapse in coverage. The agent I worked with was incompetent and gave me incorrect information multiple times over multiple phone calls asking if I was past due on my bill. I was assured that I'm not but after speaking to Jim it turns out I am past due, my auto pay didn't work, the agent who set up my account "misspoke"... yeah I can't imagine how filing a claim would go after this. I would not recommend this particular state farm office to anybody. One of the worst insurance experiences I've ever had."

K Mars

May 25, 2022

5  out of  5 rating by K Mars
"I had a great experience working with Jim Cahlik's office in obtaining rental insurance. Lorenda in particular was wonderful to speak with. Getting a quote was very straightforward and Lorenda was clear and direct in going over options. An all around fantastic experience!"

Makenzie Fairfield

May 24, 2022

5  out of  5 rating by Makenzie Fairfield
"Lorenda was extremely helpful in setting up my account and getting me registered for insurance through State Farm. She went above and beyond for all parts of the process and it made it so much easier for me. She was always so friendly when I called which made the experience better. Highly recommend!!"

Casey Windom

May 20, 2022

5  out of  5 rating by Casey Windom
"Awesome customer service! Highly recommend working with this team! Lorenda did a wonderful job and was a pleasure to work with."

Kyle Callari

May 6, 2022

5  out of  5 rating by Kyle Callari
"Fast and easy process with incredible service! Jordan did a wonderful job and got me a great rate for my car and renters insurance. Will recommend to all of my friends and family!"

Sam Wesoloski

April 20, 2022

5  out of  5 rating by Sam Wesoloski
"I had a painless, quick and easy experience with Lorenda at Jim's office. She went above and beyond to get me any discount she could find and was very courteous of my needs/wants as a customer. I would highly recommend Lorenda and anyone on Jim's team at State Farm!"